Information about Customer Comments and Lost and Found
Click on "Routes Information - Routes and Stops" to see schedules for each stops.
One paying customer may bring up to 2 bags up to 40kg in combined weight. Bags over the limit may be charged additional fees of under 50% of the fare per 1 bag (under 40kg).
○ Operating Hour
※ The above travel times are based on certain hotels as take-off points, and may differ depending on intermediate stops and traffic conditions
Credit cards are accepted at
○ KAL Limousine Counter : Incheon Airport, Gimpo Airport, Jamsil Ticket Office
○ Airport Ticket Office
- Terminal 1 : Ticketing Offices next to Exit 4 and 5 in Arrival Hall Floor 1(indoor)
- Terminal 2 : Ticketing Offices indoors on The 2 and Transportation Center(B1)
○ If you purchase a round-trip ticket by credit card, you can use KAL Limousine conveniently.
If you purchase a ticket at the hotel, you can only pay by cash.
○ Incheon International Airport
- Terminal 1 : The bus stops are No.3B and 4A located in front of arrival exit 4
- Terminal 2 : The bus stops are No.17, 18, 19 located in the middle of Transportation Center (B1)
○ Gimpo Airport
- International Terminal 1F
* To Incheon Airport : The bus stops are No.7
* To Jamsil(Lotte World) : The bus stops are No.6
- Domestic Terminal 1F
* To Incheon Airport : The bus stops are No.14
* To Jamsil(Lotte World) : The bus stops are No.5
○ Jamsil (Lotte World)
- The Lotte hotel's back door, near the entrance of charlotte theater.
○ East Seoul Bus Terminal
Passengers using other airlines, please use the Passenger Terminal 1.