Information about Customer Comments and Lost and Found

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Where can I see the bus schedules?


Click on "Routes Information - Routes and Stops" to see schedules for each stops. 


Are there rules about luggage?


One paying customer may bring up to 2 bags up to 40kg in combined weight. Bags over the limit may be charged additional fees of under 50% of the fare per 1 bag (under 40kg). 


How long will it take between hotels and airports?


※ ​The above travel times are based on certain hotels as take-off points, and may differ depending on intermediate stops and traffic conditions



Can I use credit card to pay for the bus tickets?


Credit cards are accepted at


 ○ Airport Ticket Office 

     - Terminal 1 : Ticketing Offices next to Exit 4 and 5 in Arrival Hall Floor 1(indoor)

     - Terminal 2 : Ticketing Offices indoors on The 2 and Transportation Center(B1)


How can I take the K Limousine Bus?


○ Incheon International Airport
   - Terminal 1 : The bus stops are No.3B and 4A located in front of arrival exit 4
   - Terminal 2 : The bus stops are No.17, 18, 19 located in the middle of Transportation Center (B1)


○ Gimpo Airport​

   - International Terminal 1F
     * To Incheon Airport : The bus stops are No.7

     * To Jamsil(Lotte World)  : The bus stops are No.6​

   - Domestic Terminal 1F
     * To Incheon Airport : The bus stops are No.14

     * To Jamsil(Lotte World)  : The bus stops are No.5​​

○ Jamsil (Lotte World)
   - The Lotte hotel's back door, near the entrance of charlotte theater.

○ East Seoul Bus Terminal

   - In middle of Bus Stop next to Woosung Apartment (103-dong)

○ Hotels
   - In front of lobby or in front of hotel (on main street)




How do you distinguish between Incheon International Terminal 1 and International Terminal2?


Passengers using Korean Air, Air France, KLM, Delta, Aeromexico, Alitalia, China Airlines, Garuda Indonesia, Xiamen Airlines, Czech Airlines, Aeroflot flights can use the Passenger Terminal 2.

assengers using other airlines, please use the Passenger Terminal 1. 

(Asiana Air, Low Cost Carrier, Other Foreign Carrier)​